Customer information
Privacy policy
We respect your privacy and protect your personal information. This policy explains what Venteli collects, why, and the rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Last updated: September 2026
Who we are
Venteli is the store name used by JADMEH Ltd, a private limited company registered in England and Wales (company number 16817832, incorporated 29 October 2025), with its registered office at 167–169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom. JADMEH Ltd is the data controller for personal information collected through this site.
This site is currently a preview: you can browse and save items to your bag, but you cannot place an order or make a payment. This policy describes how your information is handled now and how it will be handled when sales begin.
Information we collect
Today. Browsing this site does not require an account, and your bag is stored on your own device, not on our servers. Like most websites, our hosting provider may process standard technical data (such as your IP address, browser type and pages visited) in server logs to keep the site secure and running.
When you place an order or contact us (once sales begin). We will collect your name, email address, phone number, delivery address, and payment information. Payment details are processed securely through our payment provider — we do not store card details.
How we use your information
- Process and fulfil your clothing order
- Send order confirmations, delivery updates and notifications
- Respond to your questions and support requests
- Meet our legal, tax and accounting obligations
- Improve our products and services
We only use your information where we have a lawful basis to do so — typically to perform our contract with you, to comply with the law, or for our legitimate interests in running and improving the store. We will not send you marketing emails without your consent, and you can opt out at any time.
Data security
We use industry-standard security measures to protect your information. The site is served over encrypted HTTPS, and all future payment transactions will be encrypted and handled by our payment provider. We keep personal information only for as long as needed for the purposes above, including any period required by tax and accounting law.
Your rights
Under UK data protection law you have the right to access a copy of your personal information, to have it corrected or deleted, to restrict or object to how it is used, and to data portability. To exercise any of these rights, contact us using the details below.
If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Contact
For privacy-related questions, email contact@vanteli.shop or write to JADMEH Ltd, 167–169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom. You can also see our contact page.
